afterSupport
We read every message. Email after.support@gmail.com and we'll get back to you as soon as we can.
If you're in crisis, please don't wait for an email. In the US, call or text 988 to reach the Suicide & Crisis Lifeline any time, or call 911 if you're in danger.
Common questions
How do I restore my Premium subscription?
Open After, go to the Premium screen, and tap Restore purchases. Make sure you're signed in with the same Apple ID you used to subscribe.
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose After. Cancel at least 24 hours before your renewal date. Refunds are handled by Apple.
Where is my journal stored? Can you recover it?
Your journal, voice notes, photos, receipts and anchor details are stored on your device, not on our servers. That keeps them private, but it also means we can't see or recover them. Deleting the app deletes this data.
What does my anchor see?
Only the message you send them. When you use "Contact anchor" or "I broke contact," After drafts a text and opens your Messages app, and you send it yourself. Your anchor never sees your journal, drafts or check-ins.
How do I delete a community letter or feedback I sent?
Email after.support@gmail.com and we'll remove it. Letters are anonymous, so tell us roughly what it said and when you sent it.
Still need help?
Email after.support@gmail.com with what's happening and your iPhone model. Screenshots help.